Service Policy
Last Updated: February 2026
1. Transparent Pricing & Diagnostic Review
We provide clear diagnostic evaluations prior to initiating billable service. All costs, scopes, and estimated timelines are presented and confirmed with the customer before billable work begins.
2. Remote Support Requirements
For remote sessions, customers must have active internet connectivity and administrative permissions on their computer to configure printer software and driver settings.
3. On-Site Support Scheduling
On-site assistance availability depends on location and hardware scope. On-site scheduling is confirmed prior to dispatching a field technician.
WeFixPrinter (ELITE CORE TECHNOLOGIES LLC) is an independent printer service provider. We are not affiliated with, authorized by, or sponsored by any printer manufacturer. All brand names and trademarks belong to their respective owners.