Term & Conditions
Our Terms and Conditions enunciate in clear and definite terms, the principal necessities concerning your utilization of 123hpprinter.com’s computer support service and your association with us. Peruse them thoroughly as they carry significant information and directives with regards to mutual moral and legal entitlement, as well as commitment towards 123hpprinter.com service.
123hpprinter.comis service marks of 123hpprinter.com pvt ltd. All references to 123hpprinter.com allude to 123hpprinter.com pvt ltd.
You refer to any individual or any person deputing on behalf of an employer.
SERVICES AND 123hpprinter.com SITE
All references to “Services” elude to123hpprinter.com service planthat you get into with 123hpprinter.com. These Terms and Conditions manageall the plans accessible through the 123hpprinter.com site, and any use of the 123hpprinter.com site by you. In the event of any disagreement, these Terms and Conditions will have the power to influence the Plan Order form requesting Services, submitted by you (“service plan”).
123hpprinter.com Certified Technician/(s)
“IE TECHIE‘s Certified Technician” is a technician and specialist attested by 123hpprinter.com to render Services in accordance with our Agreement. Technicians hold no certifications from any third party unless particularly mentioned.
SERVICE PLANS/ SUBSCRIPTION PLANS
All references to “Services OR Service plans” indicates the service plan you request for and which is provided by 123hpprinter.com .This is made possible by connecting with us through the 123hpprinter.com Website or by calling 123hpprinter.com’S phone number mentioned on the website.
“Materials” refers to any product information, web casts, download areas, FAQs, white papers, press releases, datasheets, quick reference guides, or any other information available for download from the 123hpprinter.com website. The aforesaid materials are the proprietary and copyrighted work of 123hpprinter.com and/or its suppliers.
The design and layout of the website 123hpprinter.com or any other 123hpprinter.com owned, operated, licensed or controlled site has no connection to ‘Materials’
“Software” refers to a computer program of any kind, which could either be owned by 123hpprinter.com or a third party. It could be delivered via download, CD, other media, or other possible delivery method, including client and/or network security software. Components of the Software are safeguarded under copyright and appropriate agreement procedures
SUBMISSION OF PLAN ORDERS; SERVICE PLANS
Services From 123hpprinter.com could be requested by submitting Plan Orders at 123hpprinter.com or by calling the number provided in the website. You will receive an email confirmation in your registered email address, from 123hpprinter.com, once your plan order is accepted .Based on your plan order the service plan will be provided.123hpprinter.com is not accountable for Plan Orders that has not been acknowledged.
Abiding by the Terms and Conditions, and the precise details of each Service Plan, 123hpprinter.com will extend support to your concern, employing commercially rational attempts in dispensing precise solutions. In most cases, 123hpprinter.com will make an effort to diagnose the problem and render solution over the telephone or email/chator any other means seem mutually fit.
All undertakings under Service Plans are subject to 123hpprinter.com‘s Limited Warranty, which is set forth below. For more information, please refer to online documentation or call us at 1-888-287-4081
Service Fee and any other applicable fee/charges with relevance to the Plan Order will abide by the Payment Terms provided below.
Once payment for services corresponding to the Plan order is made, the service process will be initiated.All payments against the plan orders will be collected by 123hpprinter.com. In case of failure to make the payment, 123hpprinter.com will have no covenant to render Services under any Service Plan.
MONEY BACK POLICY
123hpprinter.com provides sophisticated and up-to date service which enables us to fix your printer problem from a distance. If you are not absolutely contented with our service, we will make every attempt to rectify the issue. If you are still not satisfied, we propose a money back policy as follows:
For our subscription-based plan the Money-Back Guarantee is valid for 30 days, from the time of purchase. The fees for the Subscription Service is not refundable, if there is success in resolving some issues.Having said that,123hpprinter.com,at its sole discretion and thorough analysis of the situation,may agree to refund the Subscription fees after deducting service charges.
For ourincidental (one-time-use) plan, the Money-Back Guarantee is valid for 7 days from the time of first incidence.
Money Back policy does not apply for our Trial Offer.
SERVICE USE POLICY (SUP)
GUESTS: LIMITED LICENSE FOR THE USAGE OF 123hpprinter.comWEBSITE
Services against any Plan Order are get-at-able once payments for Services corresponding to Plan Order are done. 123hpprinter.com is not accountable for non- provision of services if the payment is not done. As aGuest, you may use the 123hpprinter.com website and Materials (listed below) ordained as available to guests for select purposes like
(a)Decision regarding subscription to the Services provided by 123hpprinter.com
(b) Registration and submission of Plan Orders only,with 123hpprinter.com .The preceding license grant is a non-exclusive revocable license.
PERSONAL AND NON-COMMERCIAL USE LIMITATION
The Services, Materials and Software, covered by your service plan, are solely for your personal and non-commercial use, unless mentioned otherwise. You agree not to modify, copy, dispense, relay, display, execute, duplicate, fabricate, imitate ,publish, license, transfer, or sell any information, software and products or the services obtained from the Services, Materials and Software.
Services, Materials, and Software only pertaining to your valid service plan, will be made available to you.
NO UNLAWFUL OR PROHIBITED USE
You agree not to use the Materials, Software or Services provided by 123hpprinter.com Portal for any purpose that is illegal or prohibited by SERVICE USE POLICY(SUP) or the Terms and Conditions of which this SERVICE USE POLICY (SUP) is a segment.You may not use the Services, Materials, or Software in any fashion that could impair,deactivate, overstrain or ruin any123hpprinter.com server orthe network(s)connected to any123hpprinter.com server or restrict another customer’s usage of any 123hpprinter.com Portal.You agree not to Endeavour to achieve unlicensed and unapproved access to any of our 123hpprinter.com Portalsor our otheraccounts,Materials, Software or Services, computer systems or networks throughhacking, password mining or any other means.
FAIR USAGE POLICY; SUSPENSION OR DISSOLUTION OF SUBSCRIPTION:
The Subscriber’s use of the support services for the subscription based plans are subject to 123hpprinter.com “fair use” policy. However, 123hpprinter.com has no parameters on the amount of online support requests madeduring the subscription period .As per the policy, if at any time, the subscription based plan user isfoundmisusing the service by surpassing the level of usage (rationallyanticipated from someone using a Subscription based Plan for individual use), then 123hpprinter.com reserves the right to suspend or terminate Subscriber’s Subscription Services.
In addition, 123hpprinter.com reserves the right to suspend or terminate the Subscription Services of any Subscriber who attempts to benefit from our service through
- Illegal and fraudulent means
2 Third person Subscription
- Unregistered computer system
User may terminate the Service at any time by generating a written or electronic notice to RTECHIE. The User, however, will not be eligible for a refund of any fees prepaid by User for the Service.
123hpprinter.com may provide you with the use of e-mail services, addresses, bulletin board services, instant messaging services, chat areas, news groups, forums, communities, personal web pages, calendars, file cabinets and/or other message or communication facilities designed to enable you to communicate with 123hpprinter.com‘s employees and others as appropriate to your Service under a Plan Order (each a “Communication Service” and collectively “Communication Services”). Communications Services shall only be used under an accepted Plan Order, and not for any other purpose.
USE OF COMMUNICATION SERVICES
You agree to use the Communication Services only to post, send and receive messages and material that are appropriate andrelevant to the particular Communication Service. By way of example, and not as a constraint, you agree that when using the Communication Services, you will not:
- Use the Communication Services in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise).
- Slander,exploit, harass, stalk, intimidate andinfringe the legal rights (such as rights of privacy and publicity) of others.
- Broadcast posts, upload, dispense or circulate any unfitting, disrespectful, derogatory, lewd, offensive or illegitimatesubject, name, material or information.
- Upload or provide files that contain images, photographs, service or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights or have permission to do the same.
- Use any material or information, including images or photographs, which are acquired bytrespassing any copyright, trademark, patent, trade secret, or other proprietary right of any party.
- Upload files that contain viruses, Trojan horses, worms, time bombs, cancel bots, corrupted files, or any other similar service or programs that may impair the operation of another’s computer or their property.
- Advertise or offer to trade goods or services for any business purpose, unless such Communication Services explicitlypermits such messages.
- Download any file posted by another user of a Communication Service or illegally reproduce, display or distribute the same.
- Fabricate or remove any patented rights notices, such as author acknowledgments, legal or other proper notices or trademarkedtitles or labels appearing in the uploaded files.
- Hampering andhindering other users from using and liking the Communication Services.
- Infringe any code of conduct or other recommendations which may be appropriate for any specific Communication Service.
- Gather information about others, including e-mail addresses.
- Violate any applicable laws or regulations.
- Generate a fabricated identity for the purpose of deceiving123hpprinter.com.or others.
- Use, download, copy, or provide the directory of users, user information, usage information or portions of the detailsto any person or entity.
123hpprinter.com holds no responsibility inobserving the Communication Services. However, 123hpprinter.com reserves the right to evaluatecontents posted to the Communication Services and to eliminate any materials in its lonedecision. 123hpprinter.com reserves the right to terminate your admission to any or all of the Communication Services at any time, without notice, for any inappropriate postings.
123hpprinter.com reserves the right at all times to divulge any information as 123hpprinter.com reflectsessential to fulfill any applicable law, regulation, legal process or governmental request.
123hpprinter.com reserves the right to edit, decline to post or to eliminate any information or materials, in whole or in part, in its sole discretion.
Any materials uploaded to the Communication Services may be subject to posted limitations on usage, imitation anddistribution; you are accountable for following the limitations if you download those materials.
You agree not togenerate hyperlinks to any portion of the 123hpprinter.com website, nor Software or Materials posted within.
LIMITED LICENSES TO USE THE 123hpprinter.com WEBSITE, MATERIALS AND SOFTWARE
As acceptable by a Service, you may use Materials and Software posted on the 123hpprinter.com website, or provided in relevance with a Plan Order which may be available for additional purposes and or subject to additional restrictions.
GENERAL LICENSE RESTRICTIONS
Any other use of the 123hpprinter.com Website, Services, Materials or Software, other than those clearlyallowed by 123hpprinter.com is forbidden. Rights to execute, duplicate, alter, display, communicate, dispense, construct, use, sale are all reserved to 123hpprinter.com and its suppliers. Reverse engineering or recompilation of the Software is strictly prohibited.
To procure Services, you agree that you will:
- Cooperate with the 123hpprinter.com Engineer: We will exercise commercially practical efforts to deliver support to you. Our experience shows that good understanding between you and the engineerrectifies most issues. Please listen prudently to the engineer and follow the engineer’s directions. You must confirm that the following conditions are true:
- The situation responsible for the question is reproducible on a single system, i.e., one central processing unit with its workstations and other peripherals;
- knowledge regarding the hardware system, any software involved, and the facts and circumstances surrounding the incident;
- The system, including software and hardware, is available to you and accessible by you without limit during any telephone discussions with 123hpprinter.com support personnel.
Software/Data Backup: You comprehend and agree that 123hpprinter.com shall under no circumstance be accountable for any lost or corrupted software or data. 123hpprinter.com strongly recommends that you at all times preserve a complete data backup and disaster recovery plan
Account, Password, and Security: To submit your Plan Order, you must complete the Registration Process by furnishing us with up-to-date, complete and precise information as urged by and vital under the applicable Registration Form. You also will choose a password and a user name. You are solely and completely responsible for maintaining the discretion of your password and account. You are solely and fully liable for any and all activities that happen in your account. You agree to alert 123hpprinter.com immediately of any unapproved use of your account or any other breach of security. 123hpprinter.com will not be answerable for any damage that you may sufferdue to a stranger your password or account, either with or without your knowledge. However, you could be held responsible for losses suffered by 123hpprinter.com or another User due to someone else using your account or password. You may not use anyone else’s account at any time, without the approval of the account holder.
AVAILABILITY OF SERVICES AND MATERIALS UNDER FORCE MAJUERE CIRCUMSTANCES
You hereby concede that situations outside of 123hpprinter.com‘s logical control (e.g., natural disasters, new computer virus epidemic, strikes, uprisings, wars, other military action, civil disorder, acts of terrorism, fires, floods, vandalism, damage) may cause substantialpostponements in 123hpprinter.com‘s ability to plan a support session. You hereby liberate 123hpprinter.com from any and all accountability, and agree that 123hpprinter.com shall not be liable to you or any third party for any direct or indirect damages, resulting from such interruptions. 123hpprinter.com or its suppliers may, at any time, without prior notice, curb the use of the Service or limit its time of availability, to perform maintenance activities to
EXCLUSIONS FROM “SERVICES”
Following are not part of “Services”
- Any item or activity not enclosed by the terms of a Plan Order;
- Servicepast the duration limitations identified in your Plan Order;
- Incomplete problem diagnosis and support due to completed because of computer or other equipment, or their configuration that is outside our control
- Software, including the operating system and software added to the registered hardware products which are out of possibility for the Service Plan;
- Problems that might and do happen due to:
- External causes such as accident, exploitation, misappropriation, or electrical problem.
- Usage that is not in agreement with product directivessupplied by manufacture
- Failure to adhere to product instructions provided by manufacturer or failure to take preventive measures.
- Glitches caused by using incompatibleaccessories, parts, or components
- Non-Acquiescence with the 123hpprinter.com engineer’sadvices for resolving the problem
NOTICE SPECIFIC TO MATERIALS AND SOFTWARE AVAILABLE ON THE 123hpprinter.comWEBSITE, OR THROUGH A SERVICE
123hpprinter.com may sometimesmake available Materials or Software for use and/or downloads as a part of a Service or for promotional reasons. Use of any Materials and any Software is controlled by stringent terms of
- the end user license agreement (“EULA“), if any, which accompanies the specific Materials and Software
- In case of an absence of EULA, the Terms and Conditions mentioned clearly in this page.
The Materials and Software are accessible for download for your use only according to (a) the EULA, and (b) the Plan Order. Any replication or redeployment of the service not in agreement with the EULA is explicitlyforbidden by law, and may result in austere civil and criminal consequences. Violators will be arraigned to the supremedegreeimaginable.
Logos, graphics, sounds or images from any 123hpprinter.com Web site may not be copied or rechanneled, lestexplicitlyallowed by 123hpprinter.com.
RESTRUCTURING, REDISTRIBUTION, COPYING OR REPRODUCTION OF THE MATERIALS OR SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR ADDITIONAL REPRODUCTION, REDISTRIBUTION OR ANY OTHER PURPOSE IS CLEARLY PROHIBITED, UNLESS THE EULA ACCOMPANYING THE MATERIAL OR SOFTWARE GRANTS PERMISSION.
END USER LICENSE AGREEMENTS (EULA) – GENERAL
As part of our Service, we may make available to you certain software that is owned by 123hpprinter.com or its third party licensors, and suppliers. We as well as the third party licensors reserve the right to update or change the Software now and again and you agree to cooperate in executing such steps as may be necessary to install any updates or upgrades to the Software. You may use the Software only as part of, or for use with, the Service in agreement with the Service Plan and for no other purpose.
The Software may be accompanied by a EULA from 123hpprinter.com or a third party. Your use of the Software is overseen by the terms of our license agreement as well EULA’s. You may not install or use any Software that includes a EULA unless you first agree to the terms and conditions of the EULA.
THIRD PARTY SOFTWARE
As part of the Services, 123hpprinter.com may recommend youto purchase, install and use certain third party software (“Third Party Software”). Third Party Software is licensed to you by the respective owners or licensees of the Third Party Software. Before installing the third party software, you must agree to the terms and conditions of the owners or licenseesof the third party software. 123hpprinter.com openlysuccors you in the procurement, installation, and/or use of Third Party Software. 123hpprinter.com has no rights to the Third Party Software and does not license Third Party Software to you or make any representation or warranty regarding the Third Party Software.
Your license to the 123hpprinter.com Software shall remain intact and effective unless and until terminated by 123hpprinter.com, its third party licensors, providers or suppliers, or until your Service Plan is terminated as provided by your Plan Order and these Terms and Conditions. Upon termination of your Service Plan for any reason, you must stop all use of the 123hpprinter.com Software and immediately delete the 123hpprinter.com Software from your computer.
Since we provide impeccable technical assistance and support for Third Party Software or equipment from our side, you must in return guarantee that you comply with the terms and conditions under which you licensed such Third Party Software or purchased such equipment. We are not authorized service provider for Third Party Software or for any equipment. It is your responsibility to decide and procure additional rights for us to provide such support. You concede that support of Third Party Software or equipment by an unauthorized service provider may annul any warranty issued by the supplier of such Third Party Software or equipment.
THIRD PARTY AGREEMENTS
As part of the Services, 123hpprinter.com may proposesome third party services to you. If you elect to subscribe or use any third party services, your use of any such services is subject to the terms of service of such third party service provider. You agree to act in accordance with such provider’s terms and conditions and that the third party provider is exclusively responsible for provision of its service(s) to you and your use of them. Third party services will notrestrict the technical support, website, training, music, gaming and storage services that 123hpprinter.com may elect to provide from time to time. Desecration of such third party provider’s terms of service mayresult in the dissolution of your 123hpprinter.com customer account and use of service.
LIMITED SERVICE WARRANTY 123hpprinter.com DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED AS TO THE SERVICES, THE MATERIALS AND THE SOFTWARE, BE IT MERCHANTABLE OR FITNESS FOR A SPECIFIC PURPOSE, OR OTHERWISE. IFYOU ARE NOT CONTENTED WITH THE SERVICES, YOUR ONLY SOLUTION IS TO
- PERMIT 123hpprinter.com TO RE-EXECUTETHE SERVICES SUBJECT TO DISAGREEMENT
- RE-DOWNLOAD AND RE-INSTALL THE SOFTWARE.
SOME OF THE 123hpprinter.com SERVICE PLANS COME WITH A 7- DAY LIMITED SERVICE WARRANTY AS PROVIDED IN ONLINE DOCUMENTATION FOR THOSE SPECIFIC PLANS. THIS 7- DAY LIMITED SERVICE WARRANTY IS SUBJECT TO FULFILLMENT OF THE TERMS FOR THE SPECIFIC SERVICE PLAN WHICH IS IN ADDITION TO THE TERMS AND CONDITIONS IN THIS DOCUMENT.
123hpprinter.com AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO EXEMPLIFICATIONS ABOUT THE APPROPRIATENESS OF THE INFORMATION CONTAINED IN THE SERVICES, MATERIALS OR THE SOFTWARE FOR ANY PURPOSE WHATSOEVER. ALL MATERIALS AND SOFTWARE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND WHATSOEVER. 123hpprinter.com AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
THE MATERIALS COULD INCLUDE TECHNICAL IMPRECISIONS OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. 123hpprinter.com AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE MATERIALS AND/OR THE SOFTWARE DESCRIBED HEREIN AT ANY TIME.
IN NO EVENT SHALL 123hpprinter.com AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SERVICES, MATERIALS OR SOFTWARE, FAILURE TO PROVIDE THE SAME, OR INFORMATION AVAILABLE IN THE MATERIALS.
LIMITATION OF LIABILITY
Apart fromantithetical scenarios, on no occasion shall 123hpprinter.com be legally responsible to you in excess of the amount actually paid by you,under the debatable plan order to 123hpprinter.com.
LIMITATIONS OF ACTIONS
The cause of action should be launched within a year of the onset of the cause, else it would be any cause of action by you must be within one (1) year after the cause of action arose or it shall be relentlesslyignored and interdicted.
TERM AND TERMINATION
123hpprinter.com may, singularly decide to terminate or suspend your Service with immediate effect without notice if:
- You infringe any of the Terms and Conditions (including all policies concerningexploitation and satisfactory use of the Service) or any Third Party Software license.
- Your usage of the Service is illegal or troublemaking or unfavorablyinfluences or generates a blip to the Service, other 123hpprinter.com users services or 123hpprinter.com‘s network.
- If 123hpprinter.com for any reason terminates Services
- If you are no longer a 123hpprinter.com customer
- If 123hpprinter.com decides that you are maltreating the Service.
123hpprinter.com, in its sole discretion, may deny your appeal for the Service, renewal or re-subscription thereafter.
If any provision of the Terms of Service were held unacceptable or not imposable, that portion shall be imposed to the highest degree possible, and all other provisions mentioned in the Terms of Service shall remain intact and conclusive. 123hpprinter.com‘s failure to enforce any provision of the Terms of Service shall not be considered a disclaimer of such provision
NO OFFER The 123hpprinter.com website is accessibleworldwide and may include references to 123hpprinter.com products, services, and programs that areunavailable in a viewer’s country. Please do not conclude that 123hpprinter.com proposes to make such products, services, or programs available in that country.
123hpprinter.com reserves the right to modify the Terms and Condition, and the 123hpprinter.com Website at any time. We may do so by
(a) Posting a revised version of the Terms and Conditions on the 123hpprinter.com Website
(b) Sending notificationabout any revisions to the Terms of Service to the email address you provide to 123hpprinter.com during registration.
Frequently reviewing the 123hpprinter.com website, for notification regarding amendments to the Terms and Conditions, is your responsibility.If you continue to use the services after any amendment to Terms and conditions of 123hpprinter.com, it shall be considered approval.
This Agreement, and the rights and responsibilities of the parties under this Agreement, and any disagreements in connection with this Agreement, shall be governed in all respects by the laws of India and the United States of America.There will be no consideration for the difference in laws and principles and jurisdiction plays no role